Holidays

A holiday is a period in which an account's orders are not shipped: a public holiday, a company closing day or a stocktake. Holidays are not working days when Boxture counts business days, so they move planned ship dates and SLA calculations forward.

Holidays are managed in Admin › Carriers & Services › Holidays (admins only).

Business days in Boxture

A day is a business day for an account and location when both are true:

1. The day of the week is one of the Internationalization › Working days for that location (by default Monday to Friday).
2. The day is not within a holiday of the account that applies to that location.

Business days are used for:

Calculation	Effect of a holiday
Ship at of an order, calculated at allocation	An order allocated before the cutoff time is planned for the carrier's pickup time on the same day, after the cutoff on the next business day. If that day is a holiday (or not a working day), the ship date moves to the next business day.
Auto-allocation of orders with ship-earliest or ship-latest dates	Such sales orders are only auto-allocated from the moment that is SLA days business days before the requested date. Holidays in between make allocation start earlier.

See Cutoff and SLA for the full explanation.

Which holidays apply

Holidays belong to one account

Boxture only looks at the holidays of the order's own account. Holidays of a parent account are not inherited by child accounts. In a 3PL setup where each client has its own account, add the warehouse's closing days to every client account whose orders ship from that warehouse.

Within that account:

• A holiday without a location applies to all locations.
• A holiday with a location applies only to that location. Use this when warehouses in different countries have different public holidays.

The holidays list

The list shows the holidays of the account you are currently working in, with Account, Location, Description, Start date and End date, sorted by start date. Switch account to see or maintain the holidays of another account.

Adding a holiday

1. Switch to the account the holiday is for.
2. Go to Admin › Carriers & Services › Holidays and click Create.
3. Fill in:
   • Location: leave empty for all locations, or choose the location the holiday applies to.
   • Description: for example Christmas Day or Stocktake.
   • Start date and End date: the first and last day of the holiday. Both days are included. For a single day, use the same date for both.
4. Click Save.

To change a holiday, click it in the list, adjust the dates and save. There is no delete action; to cancel a holiday, change its dates to a period in the past.

TIP

Holidays are only taken into account for calculations made after you add them. Orders that were already allocated keep the ship date calculated at allocation. Add the year's holidays well in advance, for example in December for the next year.

Example

Settings for account "Client A":

• Working days: Monday to Friday
• Cutoff time: 13:00, pickup time: 17:00
• Holiday: Monday 25 December – Tuesday 26 December, no location

An order allocated on Friday 22 December at 15:00 is after the cutoff, so it is planned for the next business day. Saturday and Sunday are not working days and 25 and 26 December are holidays, so the ship date becomes Wednesday 27 December at 17:00.

Related pages

• Cutoff and SLA
• Internationalization settings
• Shipping settings
• Locations