Packing on the mobile app

After picking, the products of an order sit in a tote (or in a picked container) waiting to be packed. Packing puts them into a parcel: you choose what goes in the parcel, what box (packing material) or container is used, and the weight and dimensions. Each packed parcel becomes part of a shipment that can then be labelled and shipped.

Packing on the mobile app works the same as packing on the desktop, but with a scanner instead of a packing station. It is useful for packing at the spot where the totes are, or for orders that ship in a pallet or container.

Packing on the mobile app is available to admins, warehouse associates and packers. Open it with Packing in the side menu.

Orders to pack

The Packing screen shows Orders to pack: the orders that have at least one picked item, sorted by ship date (at most 100). Orders with picked items in your location are shown first; when there are none, packable orders of other locations are shown. Each row shows:

• the order number, with the order type above it;
• the customer reference below it, when the order has one;
• a badge with the number of picked items waiting to be packed.

When nothing is waiting, the screen says Nothing to pack right now.

Tap an order to start packing it, or scan to find it. A scan on this screen looks for:

1. an order with that order number or customer reference;
2. a container that products of an order were picked into;
3. a tote holding picked products of an order.

When nothing matches you see No order matched followed by what you scanned.

Step 1: put items in the parcel

The Pack screen shows the order number and how many items are still left to pack (1 item left, 5 items left). Below it, Items in this parcel lists what you have added to the parcel so far. It starts empty with the hint Scan a product, EAN, serial, container, or tote.

Scan what goes into this parcel:

You scan	What is added
A tote	All picked items of this order in that tote.
A container	All picked items of this order in that container.
A product number or EAN/UPC	All remaining picked units of that product. Not for serial-numbered products: then you see ... is serialized — scan a serial number.
A serial number	That single unit.

The message Added 1 item / Added ... items confirms the scan. Already added means everything matching your scan is already in the parcel. When a scan matches nothing picked for this order you see ... doesn't match any picked item, product, container, or tote.

Items with the same product, tote, container, lot, expiry date and serial number are combined into one row. Each row shows the product number and name, with the lot (Lot), expiry date (Exp) and serial number (SN) when they apply, and controls to adjust it:

• Tote and Container drop-downs: when the product was picked into several totes or containers, choose which one this row is taken from. The quantity is adjusted to what is picked there.
• Quantity: lower it when only part of the units go into this parcel. You can't enter more than is picked. Setting it to 0 removes the row. Rows with a serial number always have quantity 1.
• The cross removes the row from the parcel.

Serial numbers at packing

Some products only get a serial number when they leave the warehouse. For those products, the row shows the serial numbers you have assigned and how many are still needed (1 more serial needed, 3 more serials needed). Scan the serial number label of each unit: the message Assigned ... to ... confirms it. If no row for the product exists yet, scanning a serial number adds one for all units of that product that still need a serial number.

Leaving and coming back

The items you add are remembered for this order while you stay logged in on the device. You can go back to the order list and continue later; the parcel you were filling is still there. After the parcel is packed, the list is cleared.

When the parcel is complete, tap Close parcel. The button is only active when at least one item is in the parcel.

Step 2: close the parcel

The Close parcel screen shows the order number, a read-only list of Items being closed (with the tote and serial numbers), and the Parcel form:

Field	What to enter
Parcel container	Scan a container to use it as the parcel (for example a pallet or a reusable box). The container name is shown here. Until you scan one, it says Scan or choose below.
Packing material	When you don't scan a container: choose the box or envelope you are using. Only shown when no container was scanned. The order's default packing material is selected for you, if it has one.
Tote	Only shown when the order was picked into totes. Auto lets Boxture decide; or choose the tote this parcel is packed from.
Add to open shipment	When switched on, the parcel is added to a shipment of this order that is still open, instead of creating a new shipment. The order's own preference is selected for you.
Weight and Unit	The weight of the parcel. It is filled in from the packing material (or the container's packing material) when that has a weight; adjust it to the actual weight.
Dimensions	Tap to open Length, Width, Height and Unit. They are filled in from the packing material when it has dimensions.

Tap Close & Pack. Boxture packs the items into the parcel:

• When items are still left to pack, you see Parcel packed and return to step 1 for the next parcel.
• When the order is fully packed, you see Order fully packed and return to Orders to pack.
• When packing fails, a red message explains why, for example Please scan a parcel container or choose a packing material or Scan at least one item to pack.

Picked containers

When you scan a container that was picked as a whole (see Picking from containers), Boxture packs that container with all its contents as one parcel. You don't need to list the items in it separately.

What happens after packing

Packing moves the packed items out of the tote into the parcel and adds the parcel to a shipment of the order. When your user has a Default Packing Bin Location (set by an administrator, see Users and roles), the parcel is placed on that packing bin location. From there the shipment follows the normal flow: labels and documents are created and the parcel is shipped, see Shipments and Labels and documents. Settings that influence packing are described in Packing settings.

Common messages

Message	What to do
Please scan something	The scan was empty, scan again.
... doesn't match any picked item, product, container, or tote	The product is not picked for this order (yet). Check the order and the tote.
... is serialized — scan a serial number	Scan the serial number of each unit instead of the product barcode.
Please scan a parcel container or choose a packing material	On Close parcel, scan a container or choose a packing material.
Scan at least one item to pack	Go back to step 1 and add items.
Pack failed	Boxture could not pack the parcel; the message lists the reason, for example a missing weight.