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Open receives
The Open receives report lists inbound order lines that still expect goods: what has been ordered or announced, and how much of it has been received so far. Use it to see what is still on its way, to plan receiving, and to chase suppliers for missing goods.
Open it from the sidebar: Reporting › Open receives.
What is included
Order lines of inbound orders, such as purchase orders, that still have units expected, for the accounts you have access to. A line stays in the report until all its expected units have been received. Return orders are not included.
Each order line is one row. A purchase order with five products therefore shows five rows, and each row disappears on its own once that product is fully received.
The report is refreshed every four hours; see How report data is updated.
Columns
| Column | Meaning |
|---|---|
| Location | The location where the goods are expected. |
| Order number | The order's number. Click it to open the order. |
| Purchase order number | The purchase order number entered on the order. |
| Customer reference number | The customer reference on the order. |
| Inbound tracking number | The tracking number of the inbound shipment, as entered on the order. |
| Forwarder | The forwarder transporting the goods, as entered on the order. |
| Shipping container | Whether the goods come in a shipping (sea) container. |
| Shipping container number | The number of that shipping container. |
| Vendor | The vendor set on the product. |
| Product number | The product's number (SKU). |
| Product description | The product's name. |
| Quantity ordered | The quantity on the order line. |
| Quantity received | The quantity received on this line so far. |
| Created at | When the order line was created. |
| Last received at | The receipt date and time recorded on the order. Empty as long as nothing has been received on this line. |
The outstanding quantity is Quantity ordered minus Quantity received.
Filters
Every column can be filtered (see Filters). The Location column offers a list of the locations you have access to.
Useful filters:
- Quantity received greater than 0, to see partially received lines (back orders from the supplier).
- Quantity received is 0, to see lines where nothing has arrived yet.
- Created at less than a date, to find old expectations that may never arrive.
- Vendor is a vendor, for everything still expected from one supplier.
- Shipping container number is a number, for everything on one sea container.
Sorting and search
The report is sorted by Created at, oldest first, so the longest-outstanding lines are at the top. Search looks in all columns, so you can type a purchase order number, tracking number or container number.
Exporting
Use the export button to download the report as CSV, for example to send a supplier the list of outstanding lines. See Exporting.
Typical use
- Receiving planning: filter on your Location to see what is expected and how much of it; combine with the Shipping container number to prepare for a container arrival.
- Supplier follow-up: filter on Vendor and export the outstanding lines.
- Cleaning up: sort on Created at to find purchase orders that were partly received long ago and will not be completed. Decide with the customer whether to cancel the remainder (see Cancelling).
- Answering "has it arrived yet?": search for the purchase order number to see per product what was ordered and what has come in.
Who can see it
Admins, Warehouse associates, Account owners, Shopify account owners and users with the Reporting role. See Who can see reports.