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Receiving settings
The Receiving group controls how strictly receipts are checked against the order: whether you may receive more than expected, whether you may receive products that are not on the order, and how serial numbers on returns are checked. Find them under Admin › Settings › Receiving. For how levels and conditions work, see Settings; for the receiving process see Receiving.
All three settings are read from the order's account and can be overridden per order through the API.
Over receive
| Key | receiving.over_receive |
| Type | On/off |
| Default | Off |
| Conditions | Order type |
| Account lookup | The order's account |
Is it allowed to over receive?
When off, you can only receive what is expected: receiving more units of a product than are still expected on the order is refused, and the product dropdown on the receive screen only lists products with lines that are still pending or processing.
When on:
- You may receive more than the expected quantity. Boxture adds a new order line for the surplus and receives it on that line.
- The product dropdown lists all products on the order, including lines that have been fully received.
- You can keep receiving on an order that is already completed (not for sales orders and not for anonymized orders).
- On return orders with a related (original) order, the return quantity is no longer limited to the quantity on the original order, and serial numbers are not checked against the original order.
Use the Order type condition to allow it only where it makes sense, for example on purchase orders (suppliers often deliver a few extra) but not on return orders.
Over receive different product
| Key | receiving.over_receive_different_product |
| Type | On/off |
| Default | Off |
| Conditions | Order type |
| Account lookup | The order's account |
Is it allowed to over receive a different product?
Allows receiving products that are not on the order at all. When on, the product field on the receive screen becomes a search over all products of the order's account (including kit components) instead of a list of the order's products. Boxture adds a new order line for the product that was received.
For receiving a product that is not on the order, both settings must be on: Over receive and this one.
On return orders with a related order, this setting switches off all checks against the original order: products do not need to be on the original order and quantities and serial numbers are not compared.
Require serial numbers for outbound products on related orders
| Key | receiving.require_serial_numbers_for_outbound_products_on_related_orders |
| Type | On/off |
| Default | Off |
| Conditions | None |
| Account lookup | The order's account |
Are serial numbers for outbound product on related orders required? The system default is false.
Applies to return orders that are linked to an earlier order, for products with serialization mode Outbound (serial numbers must be entered when shipping, not necessarily when receiving).
- Off: for such products the serial number is not asked or checked on the return. The serial number field is hidden for these products on the order line form.
- On: the return line must have a serial number, it must be one that was shipped on the related order, and it must not already be on another return of that order.
For products with serialization mode Full, serial numbers on the return are always checked against the related order, regardless of this setting (unless Over receive is on).